The Specialists in Vineyard and Battlefield Tours
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The Specialist in Vineyard and Battlefield Tours  

OUR TERMS & CONDITIONS

General:

Abbreviations and Meaning: In these conditions OTT shall mean Over The Top Tours Ltd, a registered UK company, number 04599857 with Over The Top Tours Ltd. Company Registered in England & Wales 04599857, 45 Queen Street, Deal, Kent CT14 6EY Telephone: +33 676 10 32 41E-mail:info@overthetoptours.net

The term "First Name" refers to the person making the booking and identified on the booking correspondence. "Party", "Group", "Client" or "Your" means those persons listed on the Booking Form on behalf of whom the booking is made.

  1. 1. EU Package Regulations: All aspects of your holiday conforms with the Package Travel, Package Holidays and Package Tour Regulations, 1992 in accordance with EEC Directive on Package Holidays 90/314. All monies received by OTT will be held in a separate trust account with Clydesdale Bank plc, Bridge of Don Branch, Aberdeen and as such cannot be released until the specified tour has taken place. This regulation guarantees a full refund of all monies paid in the unlikely event of OTT failing to provide the tour booked.

  2. OTT Cancellation: Should a tour be cancelled by OTT for whatever reason, including under-subscription, clients will have the choice of accepting an alternative tour or receiving a full refund of all monies paid including the deposit.
  3. Client Cancellation: Should the client cancel a booking the First Name client must notify OTT in writing and the cancellation will be effective from the date the written cancellation is received by OTT. The following scale of cancellation charges shall apply relative to the departure date of the tour.

    Cancellation Received:

    45 days or more before tour departure date deposit only
    44 days to 30 days before departure date 45% of tour price
    29 days to 15 days before departure date 60% of tour price
    14 days to 8 days before departure date 80% of tour price
    7 days to 0 days before departure date 100% of tour price


  4. Payment: there shall be no contract between OTT and the client until the required deposit and written confirmation have been received by OTT. A confirmation invoice will then be sent to the client. Final settlement of the Confirmation Invoice must be made not less than 56 days before the tour departure date.
    Payment may be made by bank transfer to OTT’s client account (details available on request) or by cheque made out to "Over The Top Tours Ltd".

  5. Insurance: It is a condition of the contract between clients and OTT that all clients should have travel insurance. OTT requires to see proof of insurance to cover the duration of the tour for each client or member of a group prior to departure. OTT can provide insurance cover at the rate below. Insurance premiums are non-refundable.

    OTT Insurance cover is: Up to and including 7 days cover = £28 per person.

  6. Force Majeure applies to these conditions, meaning unusual and unforeseen circumstances beyond the control of OTT and including - but not limited to - riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, flood, fire, adverse weather conditions or the threat of any of these unforeseen circumstances.